App support

For Android help, bugs, accessibility feedback, purchase questions or privacy/deletion requests, contact REKL0W LTD. Include the marketing version from Settings, Android version, device, selected language/appearance and exact failed action. Redact client names, addresses, faces and confidential site details. Never send passwords, Google credentials, full payment information, service keys or unredacted backups.

Email REKL0W support

Capture requests Camera access only when selected. Import uses the Android system picker. If denied, change access in Android Settings. Manual measurement values are your input: use the offset loupe for either endpoint and fine-movement controls, then Save. Tapping blank space first clears an existing selection; a later tap can start a new mark. Confirm values before sharing.

Resolve preflight warnings and preview every page before export. Leave sufficient storage and keep MeasureProof active where possible; backgrounding can cancel rendering safely. A canceled render must not replace a previous completed file. Use the system share destination deliberately and retain independent backups.

Restore Purchases checks the Google account used for the original purchase. Pending does not mean successful Pro access; do not repeatedly buy while pending. Manage subscriptions in Google Play. Every active paid plan removes ads. Purchases on Apple and Google do not automatically transfer.

When Google requires it, Settings → Privacy & Data → Privacy choices reopens regional options. Android advertising-identifier controls are separate in system Settings. Refusing personalization does not block the core workflow.

Use app deletion controls to remove managed records; originals and exported copies require separate deletion. For applicable operator-controlled correspondence or RevenueCat purchase-record deletion requests, contact support. Local deletion does not erase store/provider records or cancel subscriptions.

Android Privacy Policy · Android Terms of Use · iOS and iPadOS support