Privacy policy

Unrilo is an arrow-puzzle game for iOS and Android operated by REKL0W LTD, United Kingdom. This policy explains the game’s local records and its optional advertising and purchase services. For privacy questions or requests, contact [email protected].

You do not need an Unrilo account to play. Progress, unfinished puzzles, stars, lives, hints, sound and language settings are saved on your device. We do not provide an account-based service to synchronise your progress or remaining lives and hints between devices.

The game uses a declared age group to restrict optional services. If you enter a date of birth, the game calculates whether you are under 18 or 18 and over. The complete date is used temporarily and is not added to the saved game record; the age group and your local choices are saved instead. This is your declaration, not identity-document verification.

Local play remains available if you do not provide an age, are under 18 or choose protected play. The game does not enable its advertising and purchase features for these profiles. Adult players can choose whether to connect optional services after reading the explanation shown in the game. Connecting is separate from buying an item or choosing to watch an ad.

The app contains native purchase, advertising and privacy-service components. The controls described above restrict new service operations initiated by the game. They do not remove those components or guarantee that no native startup code or technical processing can occur before a choice.

Apple App Store or Google Play processes payments. Unrilo uses RevenueCat to obtain product and localised price information, verify purchases, provide purchased benefits and help restore eligible permanent purchases. RevenueCat processes the app’s installation identifier, transaction and purchase-history information, receipts or purchase tokens, and technical information such as device and operating-system details. We can access purchase-related information through this service to manage benefits and resolve problems. Unrilo does not receive your full payment-card details. RevenueCat can also receive connection information such as your IP address and, where available, an app-vendor device identifier. Disabling optional identifier-collection settings does not mean that all technical identifiers are absent.

Your remaining consumable lives and hints and the record used to avoid granting the same transaction twice are stored with the local game record. They are not an account balance that we synchronise to another phone. Reinstalling the game or changing devices can lose that balance. Restoring an eligible permanent purchase is different from restoring spent or remaining consumables, and depends on the app store and the same store account.

Optional rewarded ads and ads shown between levels use Google AdMob. Unrilo requests non-personalised ads. This still involves data processing: Google may process your IP address, approximate location derived from it, app or device identifiers, ads viewed, ad interactions, crash reports and performance information. These data support ad delivery, frequency limits, reporting, service performance and fraud prevention. Non-personalised advertising does not mean that no identifiers or other information are processed.

Google’s privacy message may ask for choices required in your region. These choices are separate from the game’s age declaration and from Apple’s device permissions. Ads are requested only when the app’s current service and privacy checks permit them. Where Google requires a privacy-options control, you can reopen it from the game’s family/privacy settings. Choosing to connect services does not require you to complete a purchase or watch a rewarded ad.

You can choose protected play or change the saved age choice in the family settings. This blocks the game from starting new advertising and purchase operations. If services were already used during the current app session, the game may ask you to close and reopen it before protected play can continue. Work already started by providers is not necessarily stopped at that moment. Changing a choice does not cancel a payment already processed or erase information previously received by a provider.

The game keeps your saved progress and existing benefits when you change these choices. Google’s privacy choices affect advertising processing; purchase processing and any store-level controls are separate.

RevenueCat processes purchase data to provide and maintain purchase verification, benefits, support and purchase reporting. Google processes advertising and related technical data. Apple and Google also handle store transactions under their own terms and privacy information. These providers may use service providers of their own. Their systems can process information outside your country, including in the United States.

If you email us, we receive your email address, message and any information you choose to include. We use that information to answer the request, investigate the issue or handle a privacy request. Please do not send your password or full payment-card details.

Provider information:
RevenueCat: https://www.revenuecat.com/privacy
Google: https://policies.google.com/privacy
Google’s use of information from partner apps: https://policies.google.com/technologies/partner-sites
Apple: https://www.apple.com/legal/privacy/

Local records remain in the app’s device storage until removed or replaced. Uninstalling the app or clearing its data can remove those records; your operating system’s backup and restore settings may also affect what returns. Removing local data does not delete transaction or service records held by Apple, Google or RevenueCat.

Purchase records may need to remain available to verify benefits, prevent repeat delivery, resolve disputes and meet legal obligations. Provider retention and deletion follow the relevant service arrangements and legal requirements; switching off services is not a deletion request. We keep support correspondence for the time needed to handle the request and any related legal or security obligation.

You can ask us about access, correction or deletion of information associated with Unrilo by emailing [email protected]. Depending on where you live, you may also have rights to restriction, portability, objection, withdrawal of consent or a complaint to your data-protection authority. We may need limited information to locate the relevant record and confirm that the request concerns you. Because local progress is not held in a player account, we cannot retrieve it from a cloud account on your behalf. A parent or guardian can contact us about a child’s information.

The purchase and advertising services use encrypted network connections. Local game records are stored in the app’s device storage. Keep your device and its access controls secure. No method of storage or transmission is completely risk-free.

We will update this policy when the game’s data practices change and show the updated date. Contact [email protected] if you have a question about this policy or your privacy choices.

In Android versions that offer complimentary access, you may submit a reusable free code to https://rekl0w.com/api/unrilo/complimentary. REKL0W validates the code on its existing BilHost-hosted service, reached through Cloudflare. The request contains the code and connection information such as an IP address; it does not send your game balance, birthdate, purchase receipts or RevenueCat customer identifier. This action does not enable advertising or purchase services.

The service keeps a code hash for validation and uses temporary IP-based counters to limit abuse. Hosting and security providers can also process technical connection records under their service settings. The code has no scheduled expiry or one-use limit, but we can revoke it. Access applies to the current app session and is separate from store purchases. Re-enter the code after a cold launch. Codes are free and are not sold. Existing profile, parent-area and privacy controls remain in effect.

Older SDK-free gameplay betas, billing-setup builds and separately labelled diagnostics do not all have the optional services described above. An installed library or a successful diagnostic is not proof that production advertising or purchases are available. TestFlight and Google Play test-track availability are not a public-release announcement. The descriptions above explain the optional services and the controls in versions that provide them.